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Terms of service

Last updated: 19 October 2026

The service

Snapfile (“Snapfile”) provides a WhatsApp and web service that helps you record income and expenses and prepare quarterly figures for Making Tax Digital. The service is currently provided free of charge during early access. Paid plans, if introduced, will be clearly offered to you and never applied without your consent.

What Snapfile is not

  • Snapfile is not a tax adviser or accountant. It is not HMRC-recognised filing software and does not currently submit anything to HMRC.
  • Information is extracted from your documents by AI and can contain mistakes. You are responsible for checking your records and the figures you submit to HMRC.
  • Reminders are a convenience. Meeting your legal deadlines remains your responsibility.

Your account

You must be 18 or over and use Snapfile only for lawful purposes and for your own records (or your clients', if you are an accountant with their permission). Don't send us anything you don't have the right to share.

Your data

You own your data. See our privacy policy for how we handle it, and how to export or erase it at any time.

Liability

We provide the service with reasonable care but without guarantees of availability or accuracy. To the extent the law allows, we are not liable for indirect or consequential loss, including penalties or interest charged by HMRC, and our total liability is limited to the fees you paid us in the previous 12 months. Nothing limits liability that cannot be limited by law.

Changes and contact

We may update these terms and will tell you about material changes. Questions: hello@snapfile.uk.